FAQs
Use the prepaid label provided by your merchant and drop off the package at any of our 56,000+ locations. Or use the USPS. Drop it off at one of their locations, or leave it on your porch or in your mailbox to be picked up.
How do I ship a FedEx package with a prepaid label? ›
How do I create a prepaid label? Open FedEx Ship Manager and go to Returns to create the prepaid label. Then, select whether you'd like to email the label to the recipient or send it via courier.
How do I get FedEx to respond? ›
You can reach the FedEx Alert Line in the United States at: 1-866-42-FedEx (1-866-423-3339). If you are outside the U.S., click here for phone numbers.
How do FedEx drop box locations work? ›
Create a shipping label online or fill out an airbill using your FedEx account number. Print the label and affix it to your package, then bring your package to a FedEx Drop Box near you. No cash, check or credit card payments are accepted at the drop box location.
How does someone send you something to Dropbox? ›
Anyone with the email address can upload files directly to the associated Dropbox folder from their inbox by sending the files as email attachments. Only share it with people you trust.
What happens if you accidentally put a prepaid FedEx package in a USPS mailbox? ›
What should happen is that the post office will give it to the person who picks up mail for FedEx. Then, since you've paid, they usually deliver it if they can.
Is there a FedEx drop off at Walgreens? ›
If your online shopping return has a FedEx label, you can drop off your sealed and prelabeled package to a Walgreens location of your choice and ask a store associate for assistance. Don't have a label? You can request a FedEx return label from participating online stores.
What is the difference between FedEx and FedEx Ground? ›
What's the difference between FedEx Ground and FedEx Home Delivery? FedEx Ground delivers packages 150 lbs. or less to businesses or commercial addresses Monday–Friday. FedEx Home Delivery, which is part of the FedEx Ground network, delivers packages 150 lbs. or less to residences every day of the week.
Will FedEx print a prepaid label for me? ›
No problem. Create a shipping label on the app and receive a QR code right to your phone. Save the code to your phone, then bring it to an eligible location where a team member will print the label for you.
How do I get FedEx to pick up a prepaid package? ›
How do I schedule a FedEx pickup with a prepaid label? Call customer service at 1.800.GoFedEx or 1.800.463.3339. For a freight pickup, call 1.866.393.4585. Or consider dropping off your package at one of thousands of convenient locations.
Where can I drop off a FedEx package? You can choose from thousands of FedEx Office, FedEx Ship Center®, FedEx Authorized ShipCenter®, FedEx® Drop Box,* Walgreens, Dollar General and grocery locations nationwide. Some are even open 24 hours.
How do I talk to a live person with FedEx? ›
Making sure you have the support you need is important to us. Call 1.800.GoFedEx 1.800.463.3339 for help with shipping questions and concerns. Get information for express, ground, freight, international, and other services. Plus, access these resources.
What happens if you don't answer the door for FedEx? ›
If you missed your delivery, we'll leave a door tag for you. It has a number that's associated with your package's original tracking number and the steps you can take to locate your package.
Can FedEx print from Dropbox? ›
These two award-winning products now integrate with cloud-based document storage services Box, Dropbox and Google Drive, which includes Google Docs. These integrations enable on-demand printing of files stored in the cloud online or at more than 1,800 FedEx Office stores nationwide.
Can FedEx ground go in a drop box? ›
FedEx Ground shipments are now accepted via the FedEx Express drop-box network.
Can I put a return in a FedEx Dropbox? ›
Once you have your label, pack your return item and drop it off at a nearby FedEx location, FedEx Drop Box, or participating retailer. If you use a QR code from the FedEx Mobile app, find a location that will accept it. Then pack your return shipment and take it there.