Rates, Fees & Charges (2024)

    VirginiaBeach.govQuick Links Pay Your BillEnroll in Paperless BillingWater Quality(757) 385-4631

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  • New Payment Vendor InformationAbout Your BillEnroll in Paperless BillingEstimated Meter ReadingsHigher Than Normal Water UsagePay Your BillPayment AssistanceOnline ServicesRates, Fees & ChargesUtility Connection InformationCity Services Bill FAQsReport a Water or Sewer EmergencyDelinquency Policy
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  • Approved ProductsBids & ProposalsCall Before You DigFlow & Capacity Data FormProjects48th Street Pump Station Replacement59th Street Sanitary Sewer Pump Station RehabilitationBrigadoon Waff Pump Station ReplacementCardinal Estates Pump Station ReplacementChesopeian Colony Force Main ReplacementCourthouse Tank Dismantling ProjectFox Run Pump Station ReplacementGreat Neck Water Tank ReplacementGreen Garden Water Main ImprovementsKings Forest Water and Sewer ImprovementsLakecrest Pump Station ReplacementLaurel Cove Force Main and Water Main ReplacementMagic Hollow Force Main ReplacementNew Colony Drive – Old Providence Road Backyard Sewer ReplacementPembroke Meadows Water and Sewer Improvements Phase 2APlaza Bow Creek Pump Station ReplacementPublic Utilities KiosksStandardsSpecificationsForms
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Attention Customers: We recently transitioned to a new payment vendor – Invoice Cloud. Some customers received an email from our previous payment vendor, Speedpay, stating that their autopay plan was deleted. This was necessary to ensure payments were not drafted twice. Autopay customers should have received an email from Welcome@invoicecloud.com on July 1 informing them whether or not their autopay plan was carried over to Invoice Cloud and any required actions.

Learn more about Invoice Cloud

Rates, Fees & Charges (6)
  • Customer Service

Public Utilities Utility Connections

  • (757) 385-4636
  • PULineFees@vbgov.com

Virginia Relay TTY

  • (800) 877-8339

Applicable Rates, Fees and Charges

Stormwater Fees

To calculate stormwater fees due at the time of closing, please submit a stormwater query.

Rates, Fees & Charges (7)

  • Customer Service
  • New Payment Vendor InformationAbout Your BillEnroll in Paperless BillingEstimated Meter ReadingsHigher Than Normal Water UsagePay Your BillPayment AssistanceOnline ServicesRates, Fees & ChargesUtility Connection InformationCity Services Bill FAQsReport a Water or Sewer EmergencyDelinquency Policy
Rates, Fees & Charges (2024)

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